12 BD Terms & Conditions — Complete Guide in Plain Language

We believe every member deserves a clear understanding of their rights and responsibilities. That's why all rules on 12 bd are written in plain, straightforward language.

Last Updated: January 2026
📋
12 Sections
Full Terms
🗓️
January 2026
Last Revised
🌐
Written in Bengali
In Plain Language
🔒
Legal Obligations
For Members

📜1. General Terms & Conditions

Please read these Terms & Conditions carefully before using 12 bd (hereinafter referred to as the "Platform"). Registering or using our platform constitutes your full acceptance of these terms.

These terms constitute a legally binding agreement between 12 bd and its members. If you are unable to accept any of these terms, please refrain from using the platform.

Important: 12 bd is strictly for individuals aged 18 and above. We may request proof of age at any time for verification purposes.

When do these Terms & Conditions apply?

  • While using the 12 bd website or mobile platform
  • During account registration and login
  • During any deposit, withdrawal, or financial transaction
  • When playing any game or placing a bet
  • Customer Support Contact Hours

👤2. Account Registration & Usage

To open an account with 12 bd, you'll need to meet a few basic requirements. All information provided at registration must be accurate and belong to you.

Registration Requirements

  • Must be at least 18 years of age
  • Each individual may open only one account
  • The name, mobile number, and details provided at registration must be accurate
  • Members are solely responsible for keeping their password secure
  • Accounts may not be transferred to or shared with anyone else

If multiple accounts are found belonging to the same person, all accounts will be closed and balances may be forfeited. Please use only one account.

KYC (Identity Verification) Process

12 bd may carry out identity verification at any time in the interest of security. KYC is typically required in the following situations:

  • Prior to your first large withdrawal
  • Upon detection of suspicious transactions
  • Upon suspicion of bonus fraud
  • When updating account information

💳3. Deposit & Payment Policy

12 bd supports Bangladesh's most popular payment methods. All deposits are processed through secure, encrypted channels.

Payment Methods Minimum Maximum Processing Time Charge
BKash৳200৳2,00,000InstantFree
Nagad৳200৳2,00,000InstantFree
Rocket৳500৳1,00,000InstantFree
Bank Transfer৳5,000৳50,00,0001–2 hoursFree

Please note: Only payment methods registered in your own name are accepted. Deposits from another person's bKash or bank account will not be processed.

💸4. Withdrawal Policy

12 bd offers the fastest withdrawal process in Bangladesh — typically completed within 5 minutes. However, there are certain conditions every member should be aware of.

General Withdrawal Terms

  • Minimum withdrawal amount ৳300
  • Withdrawals to your own payment method only
  • Wagering requirements must be met before withdrawing bonus balance
  • Large withdrawals may be delayed if KYC is not completed
  • Daily withdrawal limits are determined by the member's tier

Withdrawal Timeframe

  • Regular Member: 5–15 minutes
  • Silver VIP: Within 10 minutes
  • Gold VIP: Within 5 minutes
  • Platinum/Diamond VIP: Within 2 minutes

🎁5. Bonus & Promotion Terms

Bonuses at 12 bd are exclusive benefits for members. However, receiving and using bonuses is subject to specific conditions — failure to comply may result in cancellation.

Wagering Requirement

A specified wagering amount must be met before bonus funds can be withdrawn. For example: a bonus of BDT 1,000 with a 20x wagering requirement means you must place a total of BDT 20,000 in bets before withdrawing.

Bonus TypeWageringValidityApplicable Games
Welcome Bonus20x30 daysAll Games
Reload Bonus15x15 daysAll Games
Weekly CashbackNone7 DaysAll Games
Free Spins30x7 DaysSelected slots

Reasons for Bonus Cancellation

  • Claiming the same bonus from multiple accounts
  • Operating multiple accounts from the same IP address or device
  • Upon confirmed evidence of bonus fraud
  • If unused before expiry
  • Placing bets in violation of the rules

🎮6. Gaming Rules

A set of general rules applies to all games on 12 bd. Following these rules ensures a fair and enjoyable gaming experience.

Sports Betting Rules

  • All bets are considered valid only once confirmed
  • If a bet is cancelled due to a technical error, the stake will be refunded
  • If an event is cancelled, all bets will be considered void
  • Disconnections during live betting will be settled based on server records
  • 12 bd reserves the right to correct any errors found in published odds

Live Casino Rules

  • The dealer's decision shall be considered final
  • If a round is left incomplete due to a technical issue, the bet will be refunded
  • Server records are the final authority

RTP Info: The RTP (Return to Player) percentage for all games on 12 bd is listed in each game's information. All outcomes are completely random, powered by a certified RNG.

🚫7. Prohibited Activities

To maintain a fair and safe platform, 12 bd strictly prohibits the following activities. Any violation may result in permanent account closure.

  • Creating or operating multiple accounts
  • Attempting to manipulate the bonus system
  • Money laundering or illegal financial activity
  • Hacking, viruses, or use of malicious software
  • Using bots or automated software to play
  • Threatening or harassing other members
  • Registering with false identity information
  • Misconduct toward customer support staff

⚠️8. Account Suspension & Closure

In the event of a rule violation, 12 bd reserves the right to temporarily or permanently suspend any account. Such decisions are always made on the basis of evidence.

Reasons for Account Suspension

  • KYC verification not completed
  • During investigation of suspicious transactions
  • At the member's own request (Self-Exclusion)
  • When security verification is required

Upon account closure, any valid balance will generally be returned. However, balances may be forfeited in cases of bonus fraud or rule violations.

🔒9. Privacy & Data Protection

12 bd places the highest priority on protecting your personal information. Details provided during registration are used solely to improve platform services and to meet legal obligations.

  • Your information is never sold to third parties
  • All data is secured with 256-bit SSL encryption
  • Payment information is stored on separate, secure servers
  • Information may be disclosed to authorities when required by law

For more details, visit our Privacy Policy Read.

💚10. Responsible Gaming

12 bd believes gaming should be purely for entertainment. We provide a range of protective measures to support our members.

Available Responsible Gaming Tools

  • Option to set daily/weekly/monthly deposit limits
  • Loss Limit — automatically stops play once a set loss amount is reached
  • Self-Exclusion — option to suspend your account anywhere from 1 day to permanently
  • Reality Check — reminds you how long you've been playing after a set period of time
  • Cooling-Off Period — option to take a temporary break

Need Help? If you're struggling with gaming addiction, please reach out to our support team. To learn more, Responsible Gaming View page.

⚖️11. Dispute Resolution

For any dispute or complaint, please contact our customer support first. Most issues are resolved within 24 hours.

Complaints Process

  • Start by reporting the issue via live chat
  • Send an email for a written complaint
  • All complaints will be acknowledged within 24 hours of receipt
  • Complex issues will be resolved within 7 days
  • Server records are the definitive evidence in all disputes

Any dispute regarding game outcomes must be raised within 24 hours of the incident. Complaints submitted after this window may not be accepted.

📝12. Policy on Changes to Terms

12 bd may update these terms at any time as needed. Members will be notified in advance of any significant changes.

  • For major changes, at least 7 days' advance notice will be provided
  • Continued use of the platform after an update constitutes acceptance of the new terms
  • The date of any update will always be displayed at the top of the page
  • Copies of previous terms are available upon request

Contact: If you have any questions about these Terms & Conditions, please email our support team: support@12bd.biz

12 BD's Core Promise — We Stand by You, Even Within the Fine Print

Rules exist not to restrict, but to protect. Every policy at 12 bd is designed with our members' best interests in mind.

Full Terms & Conditions in Bengali

Instead of dense legal jargon, we've written all our terms in plain, easy-to-understand language — so every member knows exactly what they're agreeing to.

Fully Transparent Policy

No hidden terms, no fine-print traps. All rules at 12 bd are published clearly and transparently.

Member Protection Comes First

Every rule exists to protect our members from fraud and misconduct. Your funds and personal information are always kept secure.

24/7 Support

If any of our terms are unclear, our Bengali-speaking support team is always here to help. Get answers to any questions — fast.

Regular Updates

Terms & Conditions are updated regularly in line with legal changes and platform improvements. All updates are communicated in advance.

Fair Dispute Resolution

Any disputes are handled fairly and on the basis of evidence. Server records apply equally to all members.

General FAQs on Terms & Conditions

Yes, different members of the same household may open separate accounts — provided each account is registered with a unique mobile number and payment method. Two accounts cannot be created using the same bKash number.

No, bonus funds cannot be withdrawn directly. Each bonus carries specific wagering requirements — for example, 20x for the welcome bonus. Winnings from a bonus become withdrawable only after the required bet amount has been completed. Note that the weekly cashback has no wagering requirement.

If you voluntarily close your account, your remaining real-money balance will generally be refunded. However, any bonus balance with incomplete wagering requirements will not be returned. Accounts closed due to rule violations will be subject to a separate investigation.

For any major changes, 12 bd will notify members at least 7 days in advance via email or an on-platform notification. The date of the latest update is always displayed at the top of this page. We recommend checking this page regularly.

If you have a complaint regarding a game result, please contact us via live chat or email within 24 hours of the incident. Providing the round ID and timestamp will help us resolve the matter faster. We will review the server records and respond within 7 days.

Read the terms? Now join 12 BD!

Our rules are fair and designed to protect everyone's interests. Play with integrity — 12 bd is always here for you.

Register Now More questions? Check our FAQ

⚠️ Strictly prohibited for users under 18+. Please gamble responsibly.

বাংলা