12 BD Privacy Policy — Your Data, Your Rights, Our Responsibility

12 bd believes your personal data is your own. Learn clearly how it is collected, stored, and protected.

🔒 256-bit SSL Protection 🚫 Never Sold to Third Parties 📅 January 2026 Update 🌐 Fully in Bangla
256-bit
SSL Encryption Level
0
Selling Data to Third Parties
72 hours
Data Deletion Timeframe
Every 3 months
Security Audit

By using the 12 bd platform, you are deemed to have accepted this Privacy Policy. For any questions, support@12bd.bizContact us at.

1Introduction — Why This Policy Matters

Every day, millions of people log in to 12 bd to play games, place bets, and make financial transactions. Data is naturally generated throughout this process. You have the right to know how we handle that data.

We believe privacy is a fundamental right. That is why 12 bd's entire data management framework is built on this principle. No hidden information, no ambiguous language — everything stated clearly in plain Bengali.

This privacy policy applies to 12 bd's website, mobile platform, and all services. It is in effect whenever you access our platform.

Simply put: Your data belongs to you. We use it solely to provide you with a better experience — never to sell or misuse it.

2What information do we collect?

12 bd collects two types of data — what you provide directly, and what is automatically generated as you use the platform.

Information You Provide Directly:

📛 Name 📱 Mobile Number 📧 Email 🎂 Date of Birth 🏠 Address 🪪 National ID 💳 Payment Information

Automatically Collected Information:

  • IP address and device type (phone, tablet, computer)
  • Browser Type & Operating System
  • Time spent on the platform and pages visited
  • Game History & Betting Records
  • Transaction time and amount
  • Customer support chat records

Full payment card numbers and bank account details are never stored on our servers. All such information is processed in encrypted form through certified payment processors.

3Why Do We Collect Your Information?

12 bd collects data only for specific, defined purposes. We do not seek unnecessary information — more data means more responsibility.

Data TypeReason for CollectionLegal Basis
Identity InformationAccount Verification & KYCLegal Obligation
Contact InformationService Delivery & NotificationsContractual Necessity
Payment InformationTransaction ProcessingContractual Necessity
Gaming HistoryFair Gaming & Dispute ResolutionLegitimate Interest
Technical InformationCybersecurity & Fraud PreventionLegitimate Interest
Cookie InformationPlatform ImprovementConsent

4How Is Your Information Used?

12 bd uses your data only for specific, defined purposes. Each use is laid out transparently below.

  • Account Management: Used for registration, login, password reset, and account security.
  • Payment Processing: To process deposits and withdrawals successfully.
  • Fraud Prevention: To detect unusual activity and protect your account.
  • Service Improvement: To analyze your usage patterns and deliver a better experience.
  • Customer Support: To keep track of your issue history and provide faster, more effective support.
  • Bonuses & Promotions: To send you relevant offers based on your preferences (subject to your consent).
  • Responsible Gaming: To monitor gaming behaviour and offer assistance if any concerns are identified.
  • Legal Obligation: To meet regulatory compliance requirements.

5Who is your data shared with?

12 bd does not sell your data. However, limited information may be shared with trusted partners as necessary to deliver our services.

Information is shared with:

  • Payment Processors (bKash, Nagad, Bank): Only the minimum information necessary to process transactions.
  • Game Providers: Session data required to run games (not personally identifiable).
  • Cybersecurity Partners: Encrypted data integrated with fraud detection systems.
  • Legal Authority: Only when required by a legal order or investigation.

Who your data is never shared with:

  • Advertisers or Marketing Companies
  • Data Brokers or Third-Party Collectors
  • Competing platforms or any commercial entities
  • No government agency without a legal basis

6Cookie Policy

Cookies are small data files stored in your browser. 12 bd uses cookies to make the platform smoother and more personalised for you.

Cookie TypePurposeDurationCan it be closed?
Essential CookiesMaintaining Login SessionsUntil end of sessionNo
Functional CookiesRemembering Language & Settings1 yearYes
Analytics CookiesUnderstanding Usage Patterns6 monthsYes
Security CookiesFraud Detection30 daysNo

Cookie Controls: You can disable non-essential cookies from your browser settings. However, doing so may affect the functionality of certain features.

7How Is Your Data Kept Secure?

12 bd upholds the highest industry standards in data protection — and that goes beyond technology. Every member of our team is trained in data security.

🔐
256-bit SSL
Highest-level transmission encryption
🛡️
Firewall
Multi-Layer Network Security
🔑
2FA Login
Two-Factor Authentication Support
🔍
Regular Audits
Independent Security Audit Every 3 Months
💾
Secure Servers
Data stored in encrypted data centers
👁️
24/7 Monitoring
Continuous cyber threat monitoring

Never share your password or login credentials with anyone — including 12 bd staff. We will never ask for your password.

8Your Data Rights

You have full control over your data on 12 bd. All your rights are outlined below.

📋
Right to Access Your Data

You can request to view all information we hold about you at any time.

✏️
Right to Rectification

You can request corrections to any inaccurate or outdated information.

🗑️
Right to Data Deletion

You may request the deletion of certain data after your account is closed.

Right to Object to Processing

You may object to the processing of your data for specific purposes.

📦
Right to Data Portability

You can download a copy of your own data at any time.

🔕
Right to Opt Out of Marketing

You can opt out of promotional emails or notifications at any time.

To exercise your rights: To exercise any of your rights, support@12bd.bizWrite to us at. We will respond within 30 days.

9Children's Privacy

12 bd strictly prohibits anyone under 18. We never knowingly collect personal information from minors.

If a minor creates an account and we become aware of it, the account will be closed immediately and all associated data will be deleted. If you believe a minor is using our platform, please let us know.

If anyone under 18 is using 12 bd, parents or guardians are urged to contact our support team immediately.

10How long is data retained?

12 bd does not hold data any longer than necessary. Once legal obligations are fulfilled, data is securely deleted.

  • Account Information: Up to 5 years after account closure (as required by legal obligations).
  • Transaction Records: 7 years (as required by financial regulatory guidelines).
  • Gaming History: 3 years (for dispute resolution purposes).
  • Support Chat: 2 years (for service quality improvement).
  • Cookie Data: Up to 1 year (depending on cookie type).
  • Marketing Information: Withdrawn consent leads to deletion within 72 hours.

11About Changes to This Policy

This Privacy Policy may be updated to reflect changes in technology, law, or business practices. We will always communicate any such changes transparently.

Change History
January 2026
Last Updated
Cookie policy clarification and data retention period updates.
July 2023
Member Rights Section Added
Rights to data deletion and portability newly incorporated.
January 2023
Strong Security Section
Detailed information on 2FA and server security added.
March 2022
First Bangla Version
Full privacy policy published in Bengali for the first time.

12Contact Us

For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please get in touch. Our data privacy team is ready to respond in Bangla.

💬
Live Chat

24/7 support in Bangla. Responses are typically within 2–3 minutes.

📧
Email

Privacy@12bd.biz — you will receive a detailed response within 30 days.

📋
Data Request

Email us at support@12bd.biz with the subject line "Data Request".

Why Is 12 BD's Privacy Policy Different in Bangladesh?

We don't just follow the rules — we genuinely believe protecting your data is our ethical responsibility.

Written Entirely in Bangla

Every section is explained in plain, simple language instead of dense legal jargon — because we want you to genuinely understand.

🌐 Bangla-First
Industry-Leading Encryption

256-bit SSL — the same level of security used by banks and financial institutions. Your data is protected by that very standard.

🔒 Bank-Level Security
Your data is never sold

Your name, number, or any other detail is never sold to third parties. This isn't just a promise — it's our business policy.

🚫 Zero Sale
Your rights are always active

View, correct, or delete your data — all your rights can be exercised at any time. No complicated process involved.

✅ Easy Rights Exercise
Data Retained for the Minimum Time Necessary

12 bd does not retain any data beyond what is legally required. Once the retention period expires, data is deleted automatically.

⏳ Time-Limited
Full Cookie Control

You can turn off all non-essential cookies. No additional tracking takes place without your consent.

🍪 Your Preferences

General Privacy FAQs

No, never. No 12 bd employee or system can view or access your bKash PIN, bank password, or full payment card number. Payments are handled through certified third-party processors, and all data is transmitted in encrypted form.

No. 12 bd never shares personal data with advertisers or marketing companies. We believe it is unethical to let others profit from your information.

Partially yes. Financial regulations require transaction records to be retained for 7 years. However, your profile information, gaming history, and marketing data are deleted once the legal retention period ends. Contact us for more details.

12 bd employs the highest security standards — 256-bit SSL, multi-layered firewalls, 24/7 monitoring, and independent audits every three months. Even so, no system is 100% secure. Use a strong password and enable 2FA to keep your account safe.

Yes, at any time. You can turn off marketing notifications from your account settings, or write to support@12bd.biz. Your request will be processed within 72 hours of receipt. Please note that essential account notifications cannot be disabled.
🔒

Your data is safe — get started with complete peace of mind

12 bd's strict privacy policy means every piece of your data is protected. Join with confidence — and enjoy the experience.

Register Securely View Terms & Conditions

⚠️ Strictly prohibited for users under 18.

বাংলা